Program Specialist

INCCRRA (Illinois Network Child Care Resource and Referral Agency) is excited to be able to add to our team! Our vision is to provide quality care and education that creates a lifetime of equitable opportunities for all children. INCCRRA is excited to offer position as hybrid positions.

SUMMARY

An individual in this position is responsible for the receiving, entry, processing, participant determinations, counseling, and communications, as needed, to Professional Development program participants. An individual in this position must be able to follow a set process and be detail oriented.

What's in it for you?

At INCCRRA we offer a teamwork environment with great benefits.

Some of those great benefits include:

• Competitive employee wages
• Medical/Dental/Vision/Life/Disability/Competitive 403(b) + Match
• Paid time off summary:
• 13 days of PTO & 12 sick days within first full year of employment.
• 40 hours of PLFA workers act time every calendar year in addition to your accrued time.
• 10 paid holidays off per year as well as employee birthday off.
• Tuition Reimbursement up to $2,500 per fiscal year.
  • An additional $1,000 per fiscal year offered for employees wanting to learn a new language
• Healthy work-life balance with flexible work hours.
• Hybrid work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Receive and process program applications and documentation. Enter all applications and documentation into the data tracking program and scanning program.
• Counsel/Correspond with program participants and maintain accurate case notes. Resolve application or documentation issues.
• Determine program eligibility and meet department accuracy expectation.
• Authorize payments or coursework for eligible applicants, as needed.
• Perform other job-related duties as assigned.

EDUCATION and/or EXPERIENCE

Completion of 4-years of high school, or equivalent, plus completion of two years of college or graduation from a two-year technical college with an associate degree

OR

Over 3 months up to and including 12 months.

SUPERVISORY DUITES

This position has no supervisory duties.

EQUIPMENT/SOFTWARE REQUIRED

Use of computer equipment, phone, mail machine, printer, copier, fax, Microsoft office (including Outlook), and any other specialty software needed to fully complete job duties.

LANGUAGE SKILLS

Must be able to speak, read and write English fluently. Any additional language skills are a plus.

**We are actively recruiting for this role and will not wait for the closing date of this posting before interviewing or identifying a candidate in which to make an offer to. Therefore, the posting may close prior to the date listed.

Current Openings for Program Specialist Jobs at IL Network of Child Care Resource and Referral Agencies