Program Specialist - Strategic Communications

INCCRRA (Illinois Network Child Care Resource and Referral Agency) is excited to be able to add to our team! Our vision is to provide quality care and education that creates a lifetime of equitable opportunities for all children. INCCRRA is excited to offer hybrid positions.

SUMMARY

This position is responsible for processing, and approving state funded grant applications and reviewing and accepting quarterly grant reporting. The position is required to communicate with grant applicants by email and phone, offering technical assistance and answering questions. This position is also responsible for asking grant applicants for appropriate follow up documentation when needed through both email and phone conversations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Review data on applications from programs and providers, confirm details of documents, search the website to confirm details.
• Communicate with applicants both by phone and email
• Update notes in internal system for others to be able to understand where applicant is in the process
• Review expenses and monthly reporting that are provided by applicants
• Reconcile of expense documentation in our data tracking system
• Manage a caseload of approximately 400-500 programs.

SUPERVISORY DUTIES This position has no supervisory duties.

SUPERVISION RECEIVED

This position will receive several times per week supervision and only moderate deviation from "routine".

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent required; 2-4 years of prior related office experience preferred.
• Highly organized, detail oriented, and maintains a high level of accuracy
• The ability to work in a team environment
• Excellent verbal and written communication skills.

• Basic Microsoft Office Skills, proficient in Excell
• Ability to navigate the internet.
• Ability to navigate internal data computer system, DTP (Data Tracking Program)

EQUIPMENT/SOFTWARE REQUIRED

MS Office Suite and DTP

Internet usage and navigation.

LANGUAGE SKILLS

Must be able to speak, read and write English fluently. Any additional language skills are a plus.

PHYSICAL DEMANDS

The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and ability to adjust focus. The employee will work a telework (hybrid) schedule and will work a set number of days in a designated physical office.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment has moderate temperature and noise levels.

Current Openings for Program Specialist Strategic Communications Jobs at IL Network of Child Care Resource and Referral Agencies